CRM & Helpdesk
Sys-Tech's CRM Helpdesk Service empowers businesses to deliver exceptional customer experiences. Cutting-edge CRM systems with helpdeske platforms, automating ticketing, enhancing agent productivity, and real-time analytics help streamline customer support, boost satisfaction, and drive growth.
Solution
Our CRM & Helpdesk solutions
Customer Lifecycle Management
Drive efficiency by effectively managing leads, opportunities, and interactions from a single platform.
Sales Pipeline
Visualize and track your sales pipeline to enhance forecasting and planning efforts.
Email Campaigns
Supercharge email marketing campaigns with precise and automated follow-ups for better engagement.
Helpdesk & Knowledge Base
Access a comprehensive self-service knowledge-based helpdesk system to streamline customer support with ticketing.
Solution
Why choose CRM & Helpdesk solutions
Customer-Centric Approach
We design CRM and helpdesk solutions to boost customer satisfaction and streamline support.
Unified Platform
Our integrated platform combines sales, marketing, and support for a complete customer view.
Scalable & Flexible Solutions
Our CRM and helpdesk systems adapt as your customer base grows, ensuring continued efficiency.
Automation & Enhanced Reporting
Automate routine tasks and access advanced analytics to improve performance and decision-making.
Solution
ERP Process
01
Business Process Mapping
Analyze and document current business processes to identify improvement areas.
02
Requirements Analysis & Planning
Define ERPNext requirements and create a detailed implementation plan.
03
Configuration of the system
Configure ERPNext modules and the system to align with your business needs.
04
Data Migration & User Training
Migrate data from legacy systems, conduct testing for integrity, and train users for a smooth go-live.
Solution
Our CRM & Helpdesk Solutions
01
Customer Lifecyle Management
Centralized management of leads, opportunities, and customer interactions in one platform.
02
Sales Pipeline
Visualize your sales pipeline to gain clear insights into each stage of the sales process.
03
Helpdesk & Ticketing
Efficiently manage customer support requests through a streamlined ticketing system.
Solution
Our CRM & Helpdesk solutions
Digital Strategy
We assist companies in adopting cutting-edge solutions to drive digital transformation
Our approach enhances agility and efficiency, benefiting all stakeholders involved.
We offer cloud migration, data analytics, IT modernization, application development, and process automation to ensure your success in the digital landscape.
Application Modernization
We transform your legacy systems into powerful, modern applications that adapt to your growing business needs.
Our team builds user-friendly interfaces that work smoothly across all devices, enhancing user satisfaction.
We help reduce costs and complexity by moving your applications to efficient cloud-based solutions.
IoT (Internet on Things)
Sys-Tech’s IoT solutions allow businesses to connect, monitor, and manage devices effortlessly through a secure cloud platform.
Our offerings include device connectivity, data collection, real-time analytics, and intelligent automation tailored to your needs.
We help businesses reduce costs, enhance security, and integrate capabilities, unlocking new business models across industries like manufacturing, healthcare, and smart cities.
DevOps
DevOps drives innovation and quality across industries, resulting in faster business operations.
This approach enhances reliability and facilitates continuous integration/continuous deployment (CI/CD) for efficient workflows.
With automated testing and effective collaboration, DevOps streamlines processes, reducing costs and improving overall performance.